Legal
Last updated: June 2026
DentaLab Egypt respects your privacy. This policy explains what information we collect, how we use it, and the choices you have when using our platform to connect clinics and laboratories, manage STL cases, and process payments.
DentaLab Egypt operates a digital platform that connects licensed dental clinics and certified laboratories in Egypt. We facilitate case submissions, STL file exchange, escrow payments, and related communications between professionals.
This Privacy Policy applies to all users of the DentaLab website, mobile applications, and related services. By creating an account or using our platform, you acknowledge that you have read and understood this policy.
This policy covers personal data and professional information collected when you register, submit cases, upload clinical files, communicate with other users, or make payments through DentaLab.
It does not apply to third-party websites, payment processors, or laboratories that may have their own privacy practices. We encourage you to review their policies separately.
We collect information necessary to operate the platform and connect clinics with laboratories. This may include:
DentaLab is designed for professional dental workflows. Users may upload STL files, and in some cases DICOM or related imaging data, along with case information needed for laboratory production.
You are responsible for ensuring that any patient-related data you upload complies with applicable Egyptian healthcare and data protection requirements, including obtaining necessary consents and avoiding unnecessary personal identifiers where possible.
Clinical files are stored using encryption in transit and at rest where technically feasible. Files are shared only with the laboratory or clinic involved in the relevant case, and retained according to our retention practices described below.
We use collected information for the following purposes:
We do not sell your personal data. We may share information in the following circumstances:
We retain account and case data for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
Clinical files and case records may be retained for a defined period after case completion to support quality assurance, dispute resolution, and regulatory requirements. You may request deletion subject to legal and contractual limits.
We implement reasonable technical and organizational measures to protect your information. No system is completely secure, but we work to safeguard data against unauthorized access, loss, or misuse.
Depending on applicable law, you may have the following rights regarding your personal data:
DentaLab is intended for licensed dental professionals and certified laboratories. We do not knowingly collect personal information from individuals under 18 years of age. If you believe a minor has provided us data, please contact us so we can take appropriate steps.
We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the date above. Continued use of the platform after changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at hello@dentalab.eg.
We will respond to reasonable requests within a timeframe permitted by applicable Egyptian law and our operational capacity.
